Session Cookies
These expire when you close your browser. We use them for temporary things like keeping you logged in during a single visit or remembering what's in a form you're filling out.
Cookie Policy
Understanding how kerinovaly uses tracking technologies to enhance your experience and protect your privacy
Last Updated: January 2025When you visit kerinovaly.com, we collect certain information through cookies and similar tracking technologies. This helps us understand how people interact with our financial recovery resources and education materials.
We're not fans of vague legal language either. So let's walk through what actually happens when you browse our site, what information we collect, and what you can do about it.
What Are Cookies Anyway?
Cookies are small text files stored on your device when you visit websites. Think of them as digital sticky notes that remember things about your visit. They're not programs and can't carry viruses.
Some cookies disappear when you close your browser (session cookies). Others stick around for a while (persistent cookies). We use both types, depending on what we need to remember.
Beyond cookies, we also use web beacons, pixels, and local storage technologies. They all serve similar purposes but work in slightly different ways.
The Types We Use
Essential Operations
These keep the site functional. Without them, you can't really use our platform properly. They handle things like remembering you're logged in or keeping items in your cart.
- Session authentication tokens
- Security verification codes
- Load balancing for performance
- Basic navigation preferences
Functional Enhancement
These remember your choices to make things easier next time. Like if you prefer dark mode or which language you're reading in. They're optional but helpful.
- Display preferences and settings
- Form autofill assistance
- Recently viewed content tracking
- Accessibility adjustments you've made
Analytics and Insights
We track how people use the site so we can improve it. Which pages get visited most? Where do people get stuck? What content actually helps? This data is usually anonymized.
- Page view statistics and timing
- User journey mapping across pages
- Error tracking and debugging data
- Content engagement metrics
Marketing and Outreach
These help us show you relevant information about our programs. They track whether you've seen certain messages and help us understand which marketing efforts actually work.
- Campaign performance tracking
- Conversion measurement tools
- Retargeting parameters for ads
- Email campaign effectiveness data
Taking Control of Your Data
You're not stuck with our cookies if you don't want them. Every browser gives you ways to manage or block tracking technologies. Here's how it works in the major browsers.
Chrome
Settings → Privacy and security → Cookies and other site data. You can block all cookies, block third-party only, or clear existing ones.
Firefox
Settings → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection by default.
Safari
Preferences → Privacy → Manage Website Data. Safari blocks most third-party cookies automatically now.
Edge
Settings → Cookies and site permissions → Manage and delete cookies and site data. Choose your preferred blocking level.
Keep in mind that blocking all cookies might break some site functionality. You'll probably need to log in more often, and we won't remember your preferences.
How Long We Keep This Information
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Persistent Cookies
These stick around for a predetermined time, anywhere from a few days to a couple of years. We set different expiration dates depending on what the cookie does. Preference cookies might last a year, while analytics data expires in six months.
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Manual Deletion
You can clear cookies anytime through your browser settings. This removes everything we've stored, though some sites might not work quite right until the essential cookies get recreated.
Third-Party Services We Work With
We don't handle everything ourselves. Some services come from external providers who set their own cookies. You should probably know about these.
| Service Type | Purpose | Duration |
|---|---|---|
| Analytics Platforms | Track site usage patterns, understand visitor behavior, measure content performance | Up to 24 months |
| Content Delivery | Serve images and videos faster, reduce loading times, improve global access | Session based |
| Payment Processing | Handle transactions securely, verify payment information, prevent fraud | Temporary |
| Email Services | Send program updates, track message delivery, measure engagement rates | 12 months |
| Support Chat | Remember previous conversations, route inquiries properly, maintain session context | 90 days |
Each of these services has its own privacy policy. We've vetted them, but you might want to check their policies directly if you're curious about how they handle data.
What About Do Not Track?
Some browsers send a "Do Not Track" signal to websites. There's no universal standard for how sites should respond to this yet, so different companies handle it differently.
We respect your privacy preferences, but the current Do Not Track implementation doesn't give us enough clarity about what you actually want blocked. Instead, we recommend using your browser's cookie controls, which give you much more precise control.
Changes to This Policy
Technology changes. Our services evolve. Sometimes we need to update this policy to reflect new tracking methods or changed legal requirements.
When we make significant changes, we'll update the date at the top and might send you a notification if you're registered with us. Checking back occasionally isn't a bad idea either.
Questions About Our Cookie Use?
We know privacy matters. If something in this policy doesn't make sense, or you want more details about how we handle your data, just reach out. We're here to help.
Room 42, Level 4, 104 Bathurst St Sydney NSW 2000, Australia
Call us: +61 466 582 905
Email: info@kerinovaly.com